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Terms of Service

Last updated: March 2, 2026

1. Acceptance of Terms

By accessing or using the OpenClawUP platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Description of Service

OpenClawUP enables one-click deployment of personal AI assistants powered by OpenClaw across messaging platforms including Telegram, Discord, and WhatsApp. The Service includes infrastructure provisioning on Hetzner Cloud, AI model access via OpenRouter, and instance management through a web dashboard.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service.

4. Account Registration

Accounts are created via Google OAuth authentication. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

5. Subscriptions and Payments

The Service operates on a subscription basis at $39/month, which includes $15 in AI credits. Payments are processed through PayPal. Subscriptions auto-renew unless cancelled before the current billing period ends. Cancellation takes effect at the end of the current billing period; no prorated refunds are provided for partial months.

6. AI Credits and Top-Up

Each subscription includes $15 in AI credits per billing cycle. Additional credits can be purchased via one-time PayPal payments with a 10% processing fee. Unused credits (both included and purchased) expire at the end of each billing cycle and do not carry over.

7. Money-Back Guarantee

New subscribers may request a full refund within 7 days of their first subscription purchase. After this period, or for subsequent billing cycles, no refunds will be issued. Contact hi@openclawup.com to request a refund.

8. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Send spam, phishing messages, or other unsolicited communications
  • Distribute malware, viruses, or harmful code
  • Generate illegal, abusive, or harmful content via AI models
  • Attempt unauthorized access to the Service or its systems
  • Resell or redistribute the Service without permission
  • Interfere with or disrupt the Service infrastructure

Violation of these terms may result in immediate account termination without refund.

9. Third-Party AI Models

The Service integrates AI models from Anthropic (Claude), OpenAI (GPT), Google (Gemini), Zhipu AI (GLM), MiniMax, and Moonshot AI (Kimi) via OpenRouter. Your use of AI-generated content is also subject to the respective provider's terms of service. We make no guarantees regarding the accuracy, reliability, or appropriateness of AI-generated content.

10. Infrastructure and VM Lifecycle

Instances are deployed on Hetzner Cloud virtual machines in Europe (Germany/Finland), United States (Ashburn/Hillsboro), or Singapore. Upon subscription cancellation or non-payment, your VM and all data on it will be destroyed within 7 days. It is your responsibility to export any data you wish to retain before cancellation.

11. User-Provided Credentials

You may provide bot tokens (Telegram, Discord) and other API credentials for the Service to function. These credentials are encrypted at rest using AES-256 encryption. You are solely responsible for any consequences arising from the use of your provided credentials.

12. Intellectual Property

OpenClawUP owns the platform design, code, and branding. OpenClaw is an independent open-source project. You retain ownership of content generated through your use of the Service but grant us a limited license to process and host such content as necessary to provide the Service.

13. Service Availability

We target high uptime but do not guarantee uninterrupted availability. Scheduled maintenance, upstream provider outages, and other factors may cause temporary service disruption. We are not liable for any damages resulting from service interruptions.

14. Limitation of Liability

To the maximum extent permitted by law, OpenClawUP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability is limited to the amounts you have paid to us in the preceding 12 months.

15. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

16. Indemnification

You agree to indemnify and hold harmless OpenClawUP from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

17. Termination

We may suspend or terminate your access at any time, with or without cause or notice. Upon termination, your right to use the Service ceases immediately, and your VM instance will be destroyed.

18. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via the website or email. Continued use after changes constitutes acceptance.

19. Governing Law

These Terms are governed by applicable law without regard to conflict of law principles.

20. Contact

For questions about these Terms, contact us at hi@openclawup.com.